Growth and Pro

Your WhatsApp groups, answered by the team

Many brands sell through reseller, stockist and wholesale groups. Bring the groups that matter into the inbox, so the right person sees each question and replies from your number.

Read and reply together

  • Each message shows who wrote it, every member in their own colour.
  • Reply in the group and @mention members, or write an internal note the group never sees.
  • Tap the member count to see who is in the group.
  • The Groups filter shows just your groups.

You choose which groups come in

  • An admin switches groups on and ticks the ones the team should handle.
  • Only followed groups show up, starting from when you follow them.
  • Personal and family groups stay on the phone.
The WhatsApp groups settings: a switch to show groups, and a list of groups to follow with two ticked

Quiet unless you’re needed

  • Notifications only when someone mentions you or replies to the team.
  • Groups are kept out of reply-time reports and the automatic AI checks, so a busy group doesn’t skew your numbers.
  • Notes, owners and Close work just like in a customer chat.
A reseller group open on a phone: messages from three members, each with their name, and a reply from the team

What groups don’t do, on purpose

oneCommerce does not create groups, add or remove members, share invite links or send to many groups at once. That keeps your number safe and your groups in your hands.

See it with your own chats in 15 minutes

Message us on WhatsApp and we'll show you the inbox on a call, at a time that suits you. Set up the same day.