Growth and Pro
Shopify orders right next to the chat
When a customer asks about an order, the answer is already on screen: what they bought, how they paid and where the parcel is. No switching tabs, no searching.
Orders, payment and tracking
- The customer’s orders with items, payment and delivery progress.
- Courier tracking, and a ready-made tracking message in one tap.
- Money paid, refunded and still held, at a glance.
- Search any order by order number or phone number.
The right product link in seconds
- “Do you have the kurta in rust?” Search your live products by name, right beside the chat.
- See the live price, then put the product link in your reply, or copy it.
- Only products live on your website show, so customers never land on a dead page.
- Admins set the message that goes around the link.
Cancel and refund, if you allow it
- Cancel an order, or refund it in full, by items or a custom amount.
- Refunds go back the way the customer paid, so Razorpay and other payment gateways really pay out.
- Off until an admin switches it on. Then all admins, plus team members an admin chooses.
- Every action leaves a note in the chat.
Know who has ordered
Shopify customers get the Shopify bag in the chat list, and a Shopify filter shows just them.
Connected with you
We connect your store on the setup call. You approve the access in your own Shopify admin.
Returns and enquiries
Book courier return pickups from an order, or answer website enquiries with the product link. Add-ons
See it with your own chats in 15 minutes
Message us on WhatsApp and we'll show you the inbox on a call, at a time that suits you. Set up the same day.