Every plan
See how the team is doing, without reading every chat
Reports show how quickly customers get an answer, who is replying, and whether promises are kept. Pick today, or the last 7, 30 or 90 days.
The numbers that matter
- Customer messages and chats.
- Typical first reply time, and the share answered within an hour.
- Chats where the customer wrote last and nobody has answered.
- Promises made, kept, late or missed.
- Messages per day, as a chart or a table.
By person
Replies sent, chats handled, average first reply and promises kept, for each person on the team.
Missed calls
Calls not answered on the phone, or declined, so you can call back.
AI help used
How many summaries and suggested replies the team used.
WhatsApp groups are kept out of reply times, so a busy reseller group doesn’t skew the numbers.
See it with your own chats in 15 minutes
Message us on WhatsApp and we'll show you the inbox on a call, at a time that suits you. Set up the same day.